Mission: To assist decision makers in OJJ to improve operations, meet the agency’s mission, vision, goals and objectives and to assist youth in the redirection of their lives.
Continuous Quality Improvement Services (CQIS) is a performance-based and results-driven competency and efficiency management system for the Office of Juvenile Justice (OJJ). CQIS staff seeks to ensure the optimal operation of all areas of care, intervention and support for youth and families of OJJ through service development and delivery, organizational monitoring, behavioral research, as well as, policy review and development. CQIS seeks to ensure that OJJ will have sound policy and operations supported by well trained staff which is measured through regular outcome data tracking, comprehensive compliance monitoring and rigorous program evaluation utilizing quality data that results in continuous quality improvement.
CQIS activities include:
- Providing technical assistance for American Correctional Association (ACA) accreditation
- Coordinating Prison Rape Elimination Act (PREA) standards in secure and non-secure residential programs
- Conducting annual quality reviews, OJJ system-wide
- Managing the agency’s Office of Risk Management/Safety Program
- Monitoring outcome data performance standards
- Reviewing, revising, and developing agency policy and Standard Operating Procedures
- Identifying effective programming
- Conduct investigations of abuse, crimes committed on the grounds of OJJ facilities and other internal matters as deemed necessary
- Conducting Correctional Program Checklist evaluations for both secure and non-secure residential programs
- Developing requests for proposals related to treatment services
- Reviewing contracts as content experts
- Seeking to enhance agency operations through grant funding and grants management