OFFICE OF MANAGEMENT AND FINANCE
Connie Percell, Undersecretary
Under the authority of the Undersecretary, the Office of Management and Finance provides management support to all units in activities involving fiscal matters, information systems services, maintenance and construction, performance audit, procurement, contracts and human resources.
OFFICE OF THE ASSISTANT SECRETARY
Sean Hamilton, Assistant Secretary
This office oversees operations of the secure care facilities, including treatment services, and the regional offices. Organized regionally, OJJ’s three Regional Directors report to the Assistant Secretary and direct the operations of the secure care facilities and regional offices within their respective regions.
OJJ’s regional offices provide supervision services for youth placed in our care and custody. Primary contact with youth and their families, and service delivery, is provided by Field Services staff housed in the 11 regional offices. Probation and parole services are provided by these regional offices throughout the state, where youth are initially placed in OJJ custody by local courts. Non-secure residential services are provided by contractors who are monitored by the regional offices
CONTINUOUS QUALITY IMPROVEMENT SERVICES (CQIS)
Ellyn Toney, Chief of Operations
OJJ works to ensure that youth receive the highest quality services from our staff and providers through regular reviews. CQIS is a process by which OJJ identifies needed changes and systemic issues. Quality Improvement is a tool to assist staff in monitoring the quality of their work product, services rendered, and adherence to policy and procedure. CQIS is responsible for continuous monitoring of all aspects of the agency. Monitoring and support of agency functions is conducted by Central Office staff utilizing tools including peer reviews and internal reviews. The process ultimately evaluates the services provided to youth and their families, ensuring that we provide the highest quality service to youth and families.
The agency’s Data Warehouse and Grants Management area are housed in CQIS.
INTERGOVERNMENTAL RELATIONS, COMMUNICATIONS AND TRAINING
Beth Touchet-Morgan, Deputy Assistant Secretary for Intergovernmental Relations, Communications and Training
Intergovernmental Relations, Communications and Training
This office provides legislative and intergovernmental liaison services, produces a variety of projects, and houses Staff Development, Communications and the Family Liaison. Staff Development is the training arm of OJJ, which provides up-to-date training for staff in all offices and facilities statewide. The Communications Office provides information to the public and the news media, produces communications materials and manages website content. The Family Liaison for the Office of Juvenile Justice serves as a direct contact and link between families and OJJ.
Donna Bowie, Family Liaison
Tel. 225.287.7985 or (800) 594.3941
The Family Liaison facilitates parents having a voice within the system and advocates for strong family involvement across all settings and services, while promoting the vision and mission of the agency. The Family Liaison acts a source of information, attempts to forestall problems by facilitating early recognition of complaints or concerns and provides an avenue for prompt response for family members/guardians.
DIVISION OF EDUCATION
Kim B. Mims, Director of Education
The Division of Education affirms the belief that all students are capable of learning and have the right to educational opportunities. The alternative schools of the Office of Juvenile Justice provide an educational program, in concert with treatment and security, that is responsive to the individual needs of the student. The Office of Juvenile Justice believes the general public and communities will benefit from a better educated and well-adjusted student, which will produce a better citizen less likely to recidivate and more likely to make positive contributions to society.