LA Coordinated System of Care

Agency Structure

The Office of Juvenile Justice consists of six programs:  Administration, Contract Services, Central/Southwest Region, North Region, Southeast Region, and Auxiliary.

  • Administration supports the statewide continuum of services and oversight, and provides guidance for staff, such as human resources, information technology, legal support, investigative services, budget, fiscal, and Continuous Quality Improvement Services (CQIS).
  • The Central/Southwestern Region oversees and encompasses the regional probation and parole offices for Lafayette/Opelousas, Lake Charles, Natchitoches, and Alexandria.  The Central/Southwestern Region also provides oversight for the Ware Youth Center's contracted services and will oversee the Acadiana Center for Youth in Bunkie, which is expected to open in May of 2016.
  • The North Region oversees and encompasses the regional probation and parole offices for Monroe, Shreveport, and Tallulah.  The North Region also oversees the Swanson Center for Youth in Monroe and the Swanson Center for Youth at Columbia.
  • The Southeastern Region oversees and encompasses the regional probation and parole offices for Hammond, Baton Rouge, New Orleans, and Thibodaux.  The Southeastern Region also oversees the Bridge City Center for Youth in New Orleans.
  • Contract Services assists families and youth in their own communities, providing services by professionals in the community. Contracted services include residential programming, local probation and other community-based providers.
  • Local Housing for Juvenile Offenders pays for the care of juveniles while they are in local detention and shelter facilities.

Roles of Agency Staff

The Deputy Secretary is appointed by the governor, serves as the agency head, and is responsible for all operations. Reporting to the Deputy Secretary are:

The Assistant Secretary is responsible for system-wide services to youth, oversight of all probation and parole regional offices, community supervision services, and oversight of operations of the secure care facilities, including treatment, education and program services and environment.  The Assistant Secretary supervises:

Three Regional Directors, each responsible for oversight of all functions and operations of the Community Based Services Regional Offices and the secure care facility in their assigned region.  They supervise:

  • Regional Managers, the chief administrators for the 11 regional offices, which provide support and services to youth through supervision across the continuum of care, including youth on probation and parole. Regional Offices
  • Facility Directors, the chief administrators of the secure care facilities. Secure Care

The Undersecretary is responsible for the Office of Management and Finance which includes Accounting, Budget, Human Resources, Procurement, Contract/Grant Services and Information Technology. These are names of sections on CO.

The Chief of Operations oversees Continuous Quality Improvement Services (CQIS). CQIS designs and implements quality review processes for the secure care facilities and community-based services. This area also includes Investigative Services, the arm of the agency that investigates all allegations of abuse of staff and youth, accidents and serious injuries, escapes, and any other investigations that the director of a secure care facility or the Deputy Secretary may request. In addition CQIS maintains a Data Warehouse for OJJ. Continuous Quality Improvement Services (CQIS)

The Deputy Assistant Secretary for Intergovernmental Relations, Communications and Training handles special assignments and supervises Staff Development and Communications. (Special Projects)

The Family Liaison serves as the contact for stakeholders, the judiciary, community organizations and families of OJJ youth in need of assistance with agency matters, advocates for youth and families, and monitors complaints by youth and families.   Family Liaison

The Director of Communications provides public/media relations, management of all press requests, and creation of printed materials, videos, etc. (Newsroom Overview)

The General Counsel/Legal Services manages legal matters, which include youth legal services, contractual review, legal policy and personnel review actions. Law and Policy